Access Self Storage - Selly Oak

I spoke with Karen on the phone to arrange storage for my business and from when i spoke with her on the phone to coming in everything was supurb, the other office staff are extremly helpfull no matter what enquiry i have! Julian, Fam, Aniel and Karen are a credit to the business and very approachable. Needed a bigger storage and the team was straight on the case with no issues! Credit to the business and 5***** highly reccommend 💯💯💯 keep up the good work - THE A TEAM !!!

Absolutely amazed with the service here. They got me sorted right away and with an amazing last minute deal which really helped me out as I literally had no options left. He answered every question I had and was so polite, the customer service was impeccable. I would definitely recommend this place 😊

Great service. Made an enquiry with Julian. His customer service was brilliant and gave me good knowledge of the types of storage products available. Very friendly and professional. I felt like I was talking to a proper human.

We had a tight deadline to clear a rented apartment after the loss of a family member. Access self storage offered a solution. The cost of one of their units was better than paying another month's rent. It was easy to get information from the firm by phone. Verification of ID for booking is thorough, rightly, to ensure safety and security, but the procedure was handled in a friendly way by the booking officer on duty, Julian. Stars for Julian too for drawing our attention to the need to comply with opening and closing time. We had to negotiate a few trunk roads, with possible delays and diversions, so we paid the extra charge for access outside of their normal opening hours. Just ended our temporary storage. All professionally done. A lady dealing with her storage requirement was quick to agree with me that Access Self Storage in Selly Oak is an essential service, especially so for those of us with homes empty of bedrooms-occupants, but still full of hoarded things from childhood. I learned that one way to persuade your grown-up children who have homes of their own, to collect their hoarded things in mum and dad's home, is to bag the items and put them in storage. Great idea. Thank you Access Storage, thank you Julian.

customer service was good but very annoying that you can’t use a provisional license as proof of address. Anil was great service. very hot in the actual units and corridors but good size for moving student house