Big Yellow Self Storage - Bracknell

I recently used Big Yellow Storage to store some household items, and while the facilities were exactly what I needed, it was the experience that really stood out — all thanks to Sasha. From the moment I walked in, she brought such a positive energy to the place. Friendly, approachable, and genuinely bubbly, Sasha made what could’ve been a dull, practical task feel unexpectedly enjoyable. She didn’t just assist — she connected, turning a simple visit into something memorable. It wasn’t about a specific service she provided, but the way she made me feel welcome and at ease throughout. You can tell she clearly cares about people, not just boxes. Just goes to proof, people buy from people and Sasha is a prime example of that. Big Yellow, you’ve got a real gem on your team! Take care of Sasha and give a promotion and a pay rise as she is a rising star.

I stored here during a house move. I had 2 units, and staff made sure they were nearby to each other to lessen my stress. I was offered a great price, for which I prepaid and I received a really good refund for the time not used. It’s very much a family feel in store, and the staff are so welcoming. Coffee was great! Thanks again Courtney and Co!

Outstanding customer service. Thank you for being so welcoming, knowledgable and helpful. Very impressed with the professionalism of staff and the cleanliness of the building. Very happy to store my work equipment here.

I’ve been a customer since opening and staff have always been great. Sacha and Courtney are always so helpful, never hesitate to go above and beyond to make my experience seamless and I would highly recommend Big Yellow Bracknell for this reason.

Courtney is the best person I’ve ever met. The customer service is brilliant. I will recommend to all my friends.