Shurgard Self Storage - Bromborough

Stored items from moving home here, staff are very helpful, nothing is too much trouble, the place itself is well presented, clean and modern (its only been here since end of 2024) Only thing that was a little tricky was at time of using, the opening hours for the build were the same as the office hours. As I was working full time in the week, it ment I only had the best part of an hour/ hour and a half before the place shut! If the building was accessible 24/7 then I would have given 5 stars!

My first time renting storage prior to a house move. The online form was simple to use, with all storage units advertised with useful pictures to gauge size. Got the price immediately compared to other well known storage providers who will only take your details and then call you. This way, I was able to book and pay the night before I needed to use it. On arrival I was greeted by Matt who finalised the paperwork (ID check) before showing me where my unit was and how to use the facility. Matt was great, friendly and was able to answer all my questions. I came back the next day with my first load and was greeted by Gary, who again was friendly, making sure I knew what to do. Customer service really was fantastic. I received a follow up call a few days later to make sure I was happy with the unit and given the option to either up/down grade if needed. The unit and indeed the whole facility is clean as a whistle. The only very minor gripe I had, which is a me problem rather than a Shurgard problem is that it’s not 24/7 access. In my rush I saw 24/7 mentioned, but that is the units are secured 24/7, not accessible. However Gary went through the opening hours with me so no issue there. I would heartily recommend Shurgard to anyone who needs storage.

Highly recommend! Very transparent pricing, easy to find what you need online and many different sizes of container to pick from. Super clean, really attentive helpful staff, and great accessibility. They provide moving trolleys for bigger items, lift access, and large bays you can easily open and close yourself when you need to move larger heavier items.

Had great difficulty dealing with dodgy movers and the shining light that saved the day were none other than the staff at Shurgard. They were incredible, I was really concerned that I was going to have to upgrade to a larger storage space. The staff quickly swooped in and told me that the movers had made no effort to actually fit my stuff in the space. The following day after 30 mins or so I had doubled the space I had to work with! Thanks again to the brilliant staff for being so helpful and supportive!

Shurgard have been excellent and just what we have needed. The unit’s themselves are clean and well kept and the option to upgrade or downsize at anytime is really helpful. The prices are competitive and the staff at the Brombrough store are incredible, they give you genuine advice on how to save on storage space and how to save on monthly prices. A big thanks to Chris, Matt and Gary at the store for all their help, they have made the entire process very easy. I definitely recommend this storage facility if you are in the Brombrough / Wirral area.