Big Yellow Self Storage - Cardiff

Great staff. Amazing atmosphere and polite people. All facilities available. Smooth wheelchair access as well. Very well organised .

Poppy was amazing when explaining how the system works and so clear in her instructions. She went above and beyond to make sure it was a good experience and answered all the questions I had. She was so friendly and made everything so easy. Cannot recommend this storage place enough if they have a place free!

Perfect, just turned up on spec, asked if there was a space I could rent. Everything was explained in clear terms. Was shown exactly the perfect space. Everything I needed from packing boxes to a padlock for unit were available on site. Signed up online process, simple and fast. Competitive pricing, half price for first 8 weeks rent. Spotless place. Friendly knowledgeable staff, big thanks to Neil who helped me set this up. Can’t fault all very safe and secure .

I had such a wonderful experience at Big Yellow! Sian was incredibly friendly and super helpful throughout the whole process. They offer a variety of storage services, I can buy boxes and tape right there. It made everything so easy!

Had a great experience with Big Yellow Storage recently. I called to ask about storage options and spoke to Poppy, who was absolutely fantastic from the get-go. She was friendly, patient, and really knew her stuff. Poppy took the time to walk me through everything in detail and made what could’ve been a stressful process feel completely straightforward. She genuinely went above and beyond — even followed up afterwards to make sure everything was going smoothly. It’s rare to come across someone so professional and easy to talk to. She really is a star and a credit to the team. Also want to give a quick mention to Shan, who was really nice and added to the warm, welcoming feel. If you’re thinking of using this branch, I’d 100% recommend it — and if you get to deal with Poppy, you’ll be in excellent hands