Shurgard Self Storage - Exeter

I was particularly impressed in how quick, simple and straightforward it was to get a storage set up. Choose the size that you want, from the preferred date, provide online verification without the palava in going down in person. A couple of years ago when I tried to get storage from another provider, the hoops we had to jump through was borderline ridiculous and we wanted a very small space back then. You have the option in trying again if any technical issues. With myself, the internet chose a wonderful convenient time to drop, which timed me out. I was worried I would have to then go in person (my hours are not very flexible) - auto email followed, tried again and went through with no issues. Before i had the auto email as I was doing this very late into the night, i panicked and emailed customer service. By the morning not only had I received the email needed to continue, but also received a response shortly after I finished it from customer service, confirming i was set up successfully. Overall, very impressed with the quick response, the set up of the lock up and the courtesy call that followed to ask when I would be going in to collect the keys. And thankfully, as they stay open that bit later on a thursday, it allows those such as myself to pop in during the week, but later rather than leaving it for the weekend. Highly recommend!

The most helpful member of staff! Martyn was absolutely amazing! Positive, friendly and incredibly helpful. The storage containers are perfect with multiple different sizes as you need. The fact you can change the size of your locker at any time is also very good. We had to upsize our locker as we were moving house and this was super easy to do, we just popped into the office were we helped to get a bigger locker no fuss or trouble. We were then shown where our locker was my the jolly Martyn who made sure we were happy before we booked to hire it. Amazing!

I used this storage facility for 3 years during their transition from LoknStore to Shurgard. The staff at this location have always been extremely helpful and understanding. And my belongs were kept safe in perfect condition. Exactly what I needed

I have been using Shurgard Exeter (formerly LokNstore) for my business storage needs for the past three years, and I couldn’t be happier with the service they provide. The facility is always clean, and I really appreciate that the units are thoroughly cleaned before being handed over to a new customer. The staff are exceptionally friendly, professional, and always willing to help – they even accept parcels on my behalf, which is a huge plus! The site itself is well-maintained, with ample parking for cars and dedicated loading bays for trucks, making access super convenient. Another great bonus is the free complementary electric charging facility, which is a thoughtful touch for customers. Booking a storage unit is quick and easy online, and the whole process is seamless from start to finish. If you’re looking for a clean, secure, and well-managed storage space with a fantastic team, Shurgard Exeter is the place to go. Highly recommend!