Shurgard Self Storage - Farnborough

We have been renting several units here for 15 years including very large ones. We have enjoyed the facility but more importantly it has always been about the staff and their commitment to helping and accomodating us in whatever way they could.Always friendly and loyal. Huge thanks especially to Louise Morris for her outstanding help on many occasions!!! and Jamie Bridgen for always looking after our company.

My call was directed to Farnborough after an attempt making a call to my store in Cardiff, where I spoke to a wonderful chap named Chris. I never spoke to such a wonderful and polite staff member, he assured that he could assist due to my branch having technical difficulties, he was super helpful, professional and truly caring! He reassured that my recent payment went through with ease and no problems and I left the phone feeling happy! Could not have asked for a better service. Chris is truly an asset to the team, and a pleasure to speak too! :)

Chris at Shurgard Farnborough provided truly fantastic service! He didn't just address my cost concerns, he actively sought out alternative solutions and offered to personally assist with a unit transfer. His friendly attitude and commitment to my satisfaction made all the difference . 5 stars! Thank you, Chris!

After having a call with my removal company where they suggested that the unit I had ordered was maybe too small… I rang up Shurgard and got redirected to Chris over at the Farnborough site, he was ever so helpful and reassured me that the unit I had was enough, however I was adamant that I’d rather go for a larger unit and have more space than not enough space. Chris realising that I was a bit stressed, took the stress off me and proactively contacted the Poole branch for me to make the changes to my order/account. Thanks Chris for being awesome!

Fantastic service, Chris was really helpful & helped us move our boxes to a smaller unit. Nothing was too much trouble for him, we couldn’t have managed with his help.