Shurgard Self Storage - Farnborough

I've found the best storage solution! The service was top-notch, and the entire process was seamless. The receptionist, SARITA, was lovely and welcoming. HENRY, the on-call representative, was also fantastic - They kept me informed every step of the way. The storage space itself is massive, with generous trolleys that can accommodate large items. I'm absolutely thrilled and would definitely choose this storage facility again! You have all the control of opening gates, doors, etc just from your phone . Wow Oh and I had a follow up call to make sure I was satisfied with the service. This is AMAZING

Super experience with Chris Harman, store manager, who went above and beyond to help us secure our family belongings - which is all of massive reassurance given we're so far away. We feel in very safe hands. Professional, kind, incredibly helpful, great communications. All processes explained thoroughly and promptly and the entire process was entirely stress free and smooth. Very grateful for this level of support and service. Thank you hugely Chris.

First time with Shurgard, and I must say that Chris is a god send at the Farnborough unit. He helped us unload our car of boxes for our new unit. Lovely guy, thank you so much Chris. He explained everything to us clearly and was helpful. The unit was clean, temperature was comfortable, and it was easy to find. Elevators were large enough for two trolleys too, unlike some places. Highly recommended.

I’m here to express what an amazing customer service I’ve experience from Chris when showing concerns with the storage access and the restrictions for using the fire exits to access another levels of the building. Chris haven’t only accommodated our request, but also helped us finding a much better deal on a bigger unit as well as personally helping us moving all of our items from the old to the new storage space within the building. Fantastic staff and definitely deserves the recognition. Thank you so much!

Considering all my dealings with the front desk staff at Shurgard (Farnborough), SARITA is the one person to whom I would like to award the personality of the day/month/year! So very helpful and knowledgeable, and with such a delightful, gentle, and endearing personality that didn't change even when the position of my trolley caused an obstruction as she carried out her duties.