Shurgard Self Storage - Farnborough

My call was directed to Farnborough after an attempt making a call to my store in Cardiff, where I spoke to a wonderful chap named Chris. I never spoke to such a wonderful and polite staff member, he assured that he could assist due to my branch having technical difficulties, he was super helpful, professional and truly caring! He reassured that my recent payment went through with ease and no problems and I left the phone feeling happy! Could not have asked for a better service. Chris is truly an asset to the team, and a pleasure to speak too! :)

Providing a great service. Sarita was bery helpful and answered all the questions i had. She quickly got me set up with a unit and i was ready to move my thing in.

We have been renting several units here for 15 years including very large ones. We have enjoyed the facility but more importantly it has always been about the staff and their commitment to helping and accomodating us in whatever way they could.Always friendly and loyal. Huge thanks especially to Louise Morris for her outstanding help on many occasions!!! and Jamie Bridgen for always looking after our company.

Have had a storage unit at this facility for several years as lok n store. The recent changes as Shurgard have only made the experience better and more secure. however I have moved out of my storage unit today as have moved out of the area. Chris could not be more helpful with the closing of the account. A very refreshing experience without trying to hard sell to make me stay. Doubley helpful when I left my phone in my storage unit effectively locking myself out.

Excellent service and easy to access lockers very helpful staff. Chris was superb in advising us on best options and sorting out app access process plus invoice queries. Recommend.