Big Yellow Self Storage - Hove

Wonderful experience at the Hove Yellow Storage. So communicative and friendly. Really helped us for our temporary storage needs. Loved walking through the corridors, felt like I was in the Matrix. 😂 Thank you to those involved including: Kelsey, Jason, Patrick and Sandra.

Absolutely Outstanding – Safe, Friendly, Spotless and Seamless! I cannot praise Big Yellow Self Storage in Hove highly enough. From the very first inquiry till the last bag removed, the entire team has been outstanding professionals: approachable, and incredibly supportive. The team are efficient, genuinely kind — they took the time to explain every step, offered the best storage solution for my needs, made the whole process smooth and stress-free, and walked an extra mile for me on the last day of storage. The facility itself is spotless, secure, well-lit, lovely music, with 24/7 CCTV, coded entry, and easy access. You can feel the difference compared to other places — this is a space where you feel safe and respected, even if you're moving during a difficult time. Pricing is fair, transparent, and flexible — no hidden fees, no pressure. The units are in pristine excellent condition, with trolleys and lifts that actually work! Whether you're storing personal belongings, business stock, or in transition, this is a super-star service in every way. A huge thank you to the team at Big Yellow Hove. You made a potentially stressful experience feel calm, manageable, even enjoyable. I am your loyal client now. Highly recommended without hesitation. xx

It can be stressful dealing with ‘stuff’ and paying to have things kept safe as life changes. I was pleasantly surprised about how smoothly the process went when the huge truck arrived with all my things yesterday. I dealt with Chris, who was very friendly and even made coffee for the drivers who had come a long way. I needed to upgrade my unit and this was handled with no fuss, a good price offered so that I could get what I needed without paying too much more. The facility is clean and easy to enter/leave and although I know I’m only renting it, my unit feels like mine. It’s individually alarmed and locked which gives a feeling of security. I’ll be going there quite a bit to sort through my things, so I’m glad it’s only a short bus ride away. All in all I’m pleased with the service received thus far.

From the moment I arrived everyone at the front desk was extremely friendly and helpful, going above and beyond, and were really understanding as we’d had a terrible moving van experience. Cannot recommend enough. They were also able to put me in contact with trusted local movers for when I take my items out of storage.

Sandra and Patrick both of them are brilliant staff, very supportive, polite and friendly. Their proactive approach not only solved problems but also anticipates customer needs, going above and beyond expectations.