Big Yellow Self Storage - Camberwell

I’m a student from camberwell college of art trying to storage my things. Lauren and Jay was friendly and so helpful. She made sure I understood the process when move in. And Jay who I met first during the inquiry was helpful in showing me around the space and make sure I’ve the most suitable plan, really appreciated. Amazing customer service and smooth process!

Today I visited Big Yellow Storage in Camberwell as I urgently needed storage space for at least the next six months. I’m currently going through financial difficulties and had a strict budget that I couldn’t exceed. Thankfully, Lauren and Jake were incredibly helpful and supportive throughout the entire process. They not only took the time to explain the true value of the service offered but went above and beyond to make sure I got the best possible deal. Lauren, in particular, personally reached out to their head office on my behalf, secured a fantastic rate, and even shared helpful tips to make my storage experience safer and more affordable when needed. She also took the time to walk me through the space, explain every detail, and made sure I felt welcome—offering me a cup of tea and a glass of water, which is such a rare gesture these days. The level of care and customer service I received was truly outstanding. I’m very happy with the experience and highly recommend Big Yellow Storage. I’ll certainly continue to use their services whenever possible.

Had a great experience with Big Yellow! The staff were very helpful and friendly, the storage units are clean, secure, and easy to access. The whole process from booking to moving in was smooth and efficient. Highly recommend to anyone looking for convenient and reliable storage. Thank you for the excellent service!

I had a fantastic experience with Lauren at Big Yellow Self Storage. From the moment I spoke with her, she was professional, knowledgeable, and incredibly supportive. Lauren’s friendly and approachable attitude made the entire process feel easy and stress-free. She took the time to explain everything clearly, ensuring I understood every step of the process. Her patience and attention to detail really stood out, and I felt confident that I was in good hands. Lauren went above and beyond to make my experience as smooth as possible, and her kindness truly made a difference. I highly recommend Big Yellow Self Storage, and especially Lauren, for anyone looking for outstanding service. Thank you so much for all your help—you made what could have been a difficult situation so much easier!

The service was very nice, the staff member who helped me, I think her name was Laura, was helpful in assisting me through the whole process. Would recommend and use again in the future.