Big Yellow Self Storage - Hayes

I’ve been with Big Yellow Storage for quite a few years now, and I can honestly say the service has always been excellent. The staff have been a huge help to me over the years, especially with deliveries and other little things that make a big difference. In particular, Dan has been fantastic — always friendly, approachable, and at the same time very professional. He goes out of his way to make things easier and is a real credit to the team. It’s always a pleasure dealing with him, and I really appreciate the effort he puts in to ensure everything runs smoothly. Highly recommend Big Yellow Storage, not just for the facilities, but for the great people who work there.

I had the pleasure of dealing with Georgia at Big Yellow Self Storage Hayes, and I can honestly say her service was exceptional. From the moment I arrived, she was friendly, welcoming, and incredibly professional. Georgia took the time to understand my storage needs, offered clear advice, and made the entire process smooth and stress-free. Her attention to detail and genuine care for customers really stood out. It’s rare to encounter someone so dedicated to providing such a positive experience, and I couldn’t recommend Georgia highly enough. Thanks to her, my storage experience was effortless and reassuring.

We were with Big Yellow for a few years now. Honestly, the service has been amazing, and they do price match with competitors so that's always a plus for the business. The staff is quite helpful, knowledgeable and quick to resolve queries. Definitely recommend.

I have been a customer for over three years, and my experience working with Dan has been exceptional. Throughout this time, he has consistently provided outstanding support for our business, whether it's assistance with forklifting or securing multiple units to meet our growing needs. His attention to detail and high level of professionalism are second to none!

Dan has been brilliant and excellent. His ability to look after customers is really impressive. One of the best. Gladly recommend him to anyone wishing to rent a storage