Big Yellow Self Storage - Merton

Wonderful service. The store manager Shane went above and beyond to make sure I could finish my moving. There was a Time when I was late beyond closing and instead of getting angry he helped me out. Wonderful gentleman!

Great experience at Big Yellow. My mover commented on that fact that he always uses Big Yellow over the other brands of storage units in the area as the ceilings are higher, the hallways are wider and the trolleys are bigger. The experience at reception was quick and easy. Shane & Josh made the experience very seamless for me and got everything sorted easily and smoothly. Plus a lovely cup of tea.

I had a very positive experience with Big Yellow Storage. The manager, Shine, was extremely helpful and quickly arranged an upgrade for me from a 100 sq ft unit to a 175 sq ft one, which made a big difference. The storage space itself was very clean, with easy access, and overall the service was superb. One small note: their website suggests that 100 sq ft is enough for a two-bedroom home, but in my experience, it definitely isn’t. Even with the larger 175 sq ft unit, we ended up filling it almost completely (though not stacked all the way to the ceiling). Stacking boxes too high isn’t ideal anyway, since the weight can cause boxes at the bottom to get squashed. All in all, I’m very happy with the service and would recommend Big Yellow, especially with Shine’s great support.

Amazing facility with great customer service. Nothing is too much for them and there is a wonderful and friendly atmosphere. A big thank you to Hasti, Carlos and Libbie for being so nice and professional! 5 stars - highly recommend. I will definitely use them again

Hasti & Libby! Thank you so much for your help. You guys are amazing in what you do. very professional and efficient. I recommend your service to anything. Thank you again.