Big Yellow Self Storage - Merton

I had a very positive experience with Big Yellow Storage. The manager, Shine, was extremely helpful and quickly arranged an upgrade for me from a 100 sq ft unit to a 175 sq ft one, which made a big difference. The storage space itself was very clean, with easy access, and overall the service was superb. One small note: their website suggests that 100 sq ft is enough for a two-bedroom home, but in my experience, it definitely isn’t. Even with the larger 175 sq ft unit, we ended up filling it almost completely (though not stacked all the way to the ceiling). Stacking boxes too high isn’t ideal anyway, since the weight can cause boxes at the bottom to get squashed. All in all, I’m very happy with the service and would recommend Big Yellow, especially with Shine’s great support.

Amazing facility with great customer service. Nothing is too much for them and there is a wonderful and friendly atmosphere. A big thank you to Hasti, Carlos and Libbie for being so nice and professional! 5 stars - highly recommend. I will definitely use them again

I only use this storage for a month while i was moving house. The staff are very friendly and helpful. They were happy to show me a few units to work out what size of unit i needed. The cost is reasonable too. I will be using again

Great Check in. Manager Carlos was very helpful. They made some changes to assist my needs. And we’re clear, considerate and efficient. I was even given a free coffee. Thanks so much.

Highly recommend storage service. Used it for a few months during a house move. Staff were very helpful and flexible catering for my changing needs. 5 stars.