Big Yellow Self Storage - North Kensington

Ash and Richie were incredibly helpful from start to finish. They began by clearly explaining the service, then gave me a full tour of the space. They also took the time to go over the pricing in detail, tailoring it to my situation, and even during the contract process, they worked hard to get me the best possible deal. I’m truly grateful for their effort and professionalism. Thanks to them, I can now enjoy a service that is safe, convenient, and at the best price.

Great customer service, fair prices and good advice. Most professional service team in the UK in my 20 years here . Well done Ash, Joe, Richie for a job well done 👏. You will always have my business.

Joe at Yellow Self Storage North Kensington went above and beyond for us. He opened the gate well after closing time, saving our evening and making a stressful situation so much easier. His dedication and willingness to help outside of regular hours truly sets him apart. Joe’s customer service is outstanding—he’s friendly, patient, and genuinely cares about his customers’ needs. It’s clear from other reviews that this is not a one-off: people consistently mention how helpful, humble, and accommodating he is, even offering advice and going the extra mile to ensure a smooth experience. Thanks to Joe, we were able to access our storage when we needed it most. Highly recommend this location, and especially Joe, for anyone looking for safe, flexible, and top-notch storage service. Five stars!

Fantastic customer service from Finn. It was my first time using a large storage unit, and he was really clear and understanding while explaining the facility. I even had a great chat with him about our families while checking out. Looking forward to seeing you again once I’m back, mate!

had the absolute pleasure of working with Joe and Ash at Big Yellow, and I cannot speak highly enough of their exceptional professionalism and flawless execution. Their attention to detail, efficiency, and proactive approach ensured that every task was completed to the highest standard . Joe and Ash consistently demonstrated strong communication, reliability, and a solutions-oriented mindset, making the entire process seamless and stress-free. Their dedication to excellence truly sets them apart, and I would highly recommend their services to anyone looking for top-tier performance. Big Yellow is fortunate to have such a dynamic and capable team—keep up the outstanding work! Joao Vitor