Big Yellow Self Storage - Staples Corner

I had a great experience using this facility. The area is super clean, tidy, and well-maintained. They offer a wide range of storage options – from small lockers to large rooms – so it’s easy to find the right fit for your needs. The customer service is outstanding. Special thanks to Hayat, who was incredibly friendly and supportive. She made the whole process very easy and pleasant – a truly sweet and helpful person! I recommend customers complete the initial check-in online to speed up the process for their own comfort and to support the team. Really appreciated Paul’s help as well. He was kind and professional, took the time to show me around, and clearly explained everything, including the fire exit, assembly point, and alternative entrance. Security is taken seriously here. The entrance and exit are constantly monitored by CCTV, and each room has a designated sensor to ensure safety and track movement. This gives me real peace of mind. Big Yellow also offers a great discount for the first two months, which is a nice bonus. From the third month onward, you can set up a direct debit for convenient monthly payments. Overall, I’m very satisfied and highly recommend Big Yellow Self Storage to anyone looking for a secure, clean, and professional storage solution.

I had the best experience I could possibly ask for I’ve been welcomed by Andy, a very polite gentleman that even if was not his duty saw the long queue I was lined up and offered me help and the information I was in need. He showed me different storage rooms as I was confused by the measurements. Once we came back at the desk a very helpful lady booked me in. Hayad was lovely, she patiently explained me all the details and suggested different option for moving all my furniture in. Everyone was very professional and helped me a lot to sort out the storage renting as it was my first time Highly recommended

Used this service twice, once last year and once this year. Hayad was a great communicator and very patient, we had excellent chats last year. Today it was Paul who checked me in and he also did a great job, explained everything clearly. It is quite easy to set up and use, with online check-in and fair prices (I got a discount both times).

Paul has been extremely helpful from the beginning to the end. I certainly wouldn't have managed without him. He's friendly, calmly very attractive and patient. Exactly how you would want someone in public service to be.

I had an outstanding experience with Big Yellow Staples Corner! The facility is clean, secure, and well-maintained, making storage stress-free. But the real star is Gary—he went above and beyond to ensure everything was smooth and hassle-free. His professionalism, friendliness, and attention to detail made a huge difference. If you’re looking for top-notch storage with exceptional customer service, I highly recommend this location. Thank you, Gary and the team!