Big Yellow Self Storage - Sutton

From the moment I first arrived at BY in Sutton I was treated superbly well by the helpful & knowledgeable staff. I had my unit for nearly two years & always enjoyed my visits there. A very friendly & professional atmosphere. Lovely people & always so helpful if I needed anything. Very sad to leave it! Big thanks to Grant, Phoebe & Tim.

Had a great experience! Kathryn was helping from the moment we walked in to the office! She showed us units which she knew would work for us! It’s rare to find amazing staff members that care about the customers and their needs! Kathryn was amazing and I would have her in my team any day! 5 stars ⭐️ ⭐️⭐️⭐️⭐️

Very safe and reliable storage unit. Met Grant who talked me through the process and it was very efficient and easy to understand. The lockers are adequate in size and access is very easy

An absolutely seamless and pleasant experience. Tim was brilliant and put me at ease with ensuring I got the right unit. I initially picked a smaller unit and I could instantly tell it would be too small. He then showed me a unit one size up and it was perfect. He was extremely personable and had such a great energy. I was having my items shipped over from the states and he allowed the movers to deliver it directly to the unit whilst he processed the account for me. We were working at the same time, so there was no waiting around from either parties. They are extremely efficient. DJ Phoebe was playing some nice music which we were all singing along to. Just a wonderful experience overall. I highly recommend, and ask for Tim and Phoebe who will really look after you.

More than 5 stars!! Tim helped me a lot! Such a great place to store your stuff. You can bring your own padlock but the lock requires to meet the minimum thickness.