Big Yellow Self Storage - West Norwood

The service was exceptional. I was given a cup of coffee from Eden! To comfort me and she spoke about my distress. Eden was very warm and welcoming. Maviola, was very warm funny and friendly and very empathetic and understanding. Kalu, was very friendly and welcoming! The biscuits and coffee were nice and so was the service! -Leanne-

Date: Saturday, 19th April 2025: Big Yellow Self Storage, Knights Hill, Norwood, London SE27 0SP. I visited the location frequently for many years. No problem if you paid your bills. How it started during part of my football journey using the facilities. Congratulations to all everyone well done 👏 👏👏❤️.

.I’ve had a great experience with Big Yellow Self Storage. From the moment I walked in, the staff were friendly, professional, and very helpful. They took the time to explain all the options clearly and made the whole process smooth and stress-free. The facility itself is clean, secure, and well-maintained. I really appreciated how easy it was to access my unit whenever I needed, and the loading bays made moving items in and out super convenient. Customer service has been top-notch throughout – responsive, knowledgeable, and always willing to go the extra mile to help. Highly recommend Big Yellow if you’re looking for reliable and efficient storage solutions! Staff members Mariola and Eden very polite and helpful and very good customer services I had experianced in Big yellow Norwood branch

The whole process from start to finish was excellent. All questions answered, clear pricing. Very friendly staff which makes the experience a lot better. Accepting all our deliveries and keeping us informed when they arrived is perfect, the deliveries is our business so this service really helps. Shout out to Mariola, Eden and Mike whose service is amazing! Thank you.

We’re absolutely delighted to have our e-commerce operations based at Big Yellow. The facilities are top-notch—secure, clean, and highly professional. A special mention goes to Eden and Mariola, who have been exceptionally attentive and helpful throughout. Their support has made our experience seamless and stress-free. Highly recommended for anyone seeking reliable storage solutions with outstanding customer service.