Shurgard Self Storage - Chiswick

My first time using a storage facility like this. Mani and Sham were really helpful and friendly, I felt comfortable. Easy access and parking. No problem getting my boxes to the unit, actually quite a fun experience and very satisfying! House staging, so helpful to store even only a few boxes for a short while

We had to book a storage in a rush last minute and the whole experience with Shurgard was so smooth that it really helped with a very stressful situation. The building is clean, the app works well to unlock doors and give access out of staffing hours, and during staffing hours Mani and Paul were very helpful with support. Considering that the storage is accessible out of standard hours using the app, it would be nice if it was accessible 24/7 but I completely understand that there are many challenges to that. I would definitely use Shurgard again if the need for storage arises. Their rates are also among the better ones we found.

I visited to enquire about unit sizes, and Mani was an absolute pleasure to deal with. His colleague was assisting another client when I arrived, but Mani immediately stepped in and was both friendly and efficient. He wasted no time in showing me various units and was extremely amenable, even exploring different units of the same size to ensure they met my exacting requirements. He struck an instant rapport, was patient as I talked through the pros and cons, and never pressured me—just listened attentively. In the end, I opted for a larger unit than I had originally planned, entirely due to his thoughtful approach. Mani was also highly capable with the paperwork and helped me set up the app, making the entire process seamless. While signing the documents, I also interacted with Shams, who was equally friendly and likeable. Overall, a great experience—professional, efficient, and a pleasure to deal with. I’m looking forward to starting my rental here. It is convenient, new and clean, easy to access, with a speedy lift to the upper floors.

Mani at Chiswick Shurgard was such an incredible help. As it was my first time using these facilities he explained everything clearly and helped us with our storage. Great experience, thank you Mani!

Shams was excellent at advising me on my options and guiding me through the entire process from walking in the door, to taking possession of the storage locker. Also spoke to Manni, who was working & also very attentive. Both of these are a great example of what great service looks like.