Shurgard Self Storage - Croydon Purley Way

Lovely! U can just with the app on a phone open any door and gates, u don’t even need to ask for any help. Really cool. My first experience there. Had trouble with my booking and few times it got cancelled even I already payed😂 but overall I am happy!. The only sad thing - u should pay 14£ for locker, because any others won’t fit. And as well it’s a type of locker which u can’t use anywhere else. Didn’t like it

I visited this store initially for general enquiries, but ended up booking for a storage unit. This is all because of the excellent customer service I received from Lewis(the assistant store manager). He was very courteous and helpful and took time to explain and answer my questions. He communicated very clearly and precisely. Overall, he demonstrated great professionalism and I left as a very satisfied customer. I am now looking forward to using the facility.👍🏽

Both receptionists drink vinegar at their breakfast. Unprofessional and not trained to be in the front of the office. Unfortunately! The building is good, secure and easy to access. Just need some training to be more kind with the customers.

I recently started using Shurgard Purley, and was impressed with the entire experience, the App (which is great) provides easy access to all the services. The advisor at the front desk was friendly and super helpful, It’s so nice to see a company that truly values customer service. I would highly recommend Shurgard Purley to anyone in need of storage solutions

Gareth at Shurgard Purley Way went above and beyond, great communication, nothing was too much trouble and he helped us plan moving in the entire contents of our home as we move between houses. I can truly say I haven't had customer service from a business this good in years!