Shurgard Self Storage - Kensington

Amazing self storage with a great friendly and welcoming reception man. His name is Ray, and he made my day explaining everything I need to know about the storage. The storage have convenient access and near by the tube. Thank you Ray for your kind help. Regards Emy

Ray at Shurgard Self Storage is exceptional. His professionalism, attention to detail, and dedication to customer service are second to none. From the moment I arrived, Ray went above and beyond to ensure everything was seamless and stress-free. He’s not just helpful – he’s genuinely invested in making sure customers are looked after. The facility is spotless, secure, and clearly well-managed under his watch. Ray is an absolute asset to Shurgard – a rare find in today’s customer service world. I wouldn’t hesitate to recommend this place to anyone.

Raeford at Kingston Shurgard was amazing! So friendly, helpful, funny - he had no idea how much we are going through or the difficult circumstances we are working with that meant we needed temporary storage, but he had us smiling, feeling good, and he is a genuinely caring and delightful person who put big smiles on our faces. The kind of person you feel special to get to encounter in your day :)

Everyone at Shurgard Kensington has been so friendly and helpful. Special thanks to Raeford, Ray and Michelle who have gone above and beyond, greeting us by name and even helping us sort the access app out as they were closing one day! The premises is clean and well lit, easy to navigate inside and very easy to park inside. The van entrance is large and easily accommodated the luton van we hired. Being right next to the tube station makes it easy to get to without the car as well! It feels very secure and I would definitely use it again and recommend to anyone.

The customer service at Shurgard Kensington, from Rae, who truly went above and beyond. Rae provided helpful advice on packing & storing our belongings & even offered some great tips on how to make most of our storage unit. We are so impressed with his service. He was the main reason we looked no further and chose Shurgard. He definitely is a credit to the company. ⭐️⭐️⭐️⭐️⭐️