Big Yellow Self Storage - Sheffield Bramall Lane

I'll start with what I didn't like because everything else was great. I don't like the way the company operates. I feel like the VAT and insurance costs are intentionally hidden until the moment you're paying, by which point you're far too invested to back out. I understand why it's done like this, I just don't like it. That aside, I had a lovely experience with the staff at this place. They were all very responsive to calls and emails and helped with any questions I had. In person, Katie was very helpful and friendly. The building seems very secure. If you don't mind the fact that you'll be paying significantly more than what's initially advertised, I do recommend this place.

The extremely friendly and proactive support from the team was the reason I decided to go with Big Yellow at Queen's Road. Trina was excellent at following up my online generated quote, and looked for the best solution and deal. Everyone I dealt with were welcoming, knowledgeable and explained everything.

Easy service and customer friendly. Try to have your own cardboard box. It's a bit costly over here.

Amazing service from Florence 🌟 what an absolute star. Very kindly upgraded our storage straight away after realising my sister and I had underestimated the space needed. Very polite, and made a great impression on my friends and family with her friendly student talks. For first time storage users, couldn't have asked for a more understanding lady 👍🏻 Florence, we all really appreciated your patience too :)