Shurgard Self Storage - Stevenage

Outstanding Storage Facility with Excellent Service I can’t recommend Shurgard Stevenage highly enough. From the moment I first enquired, the customer service has been absolutely spot on. The staff were welcoming, professional, and took the time to walk me through all the options without any pressure. They made what could have been a stressful process feel smooth and straightforward. The facility itself is spotless, well-lit, and clearly well looked after. Security is top-notch, which really put my mind at ease knowing my belongings were safe. I also really appreciated how easy it was to access my unit — flexible opening hours and a simple PIN entry system made the whole thing hassle-free. Pricing was clear with no hidden fees, and I liked that I could reserve a unit online before visiting. Everything just felt really well organised from start to finish. If you're looking for secure, reliable, and friendly self-storage in the Stevenage area, Shurgard is the place to go. Top marks all around!

Excellent experience so far. Did the rental agreement entirely online - none of the "give us your phone number so we can quote for you" malarky. Nipped into the office earlier in the week to check where everything is and received friendly, efficient advice from the staff there. The facility is clean and well laid out. Plenty of trolleys available. The security app works a treat.

Always great service, I've been storing here for over two years now and I never had any issue. The employees were always helpful and prompt, especially Mark who always fast-tracked any process I was going through.

Never hired storage before, went in to the Stevenage branch to ask a series of stupid questions and was very patiently delt with by Luke. No heavy handed sales tactics just answered my questions showed me round and was just amazingly helpful. Great service. Thanks Luke :)

We looked at 3 separate places, for our needs and with the price Shurgard was the cheapest over 3 months for the size we wanted(30sq ft). Do buy your own padlock as otherwise the ones that they and the other companies provide are more expensive.very happy with the shurguard staff. Luke showed myself and my wife around and it was a good setup. Luke also helped my wife with her phone settings and helped her with the app that they use to make it easy to get in and out of the premises. Very helpful, I would recommend them.